Shipping policy
Shipping & Return Policy – sgentails.store
At sgentails.store, we are committed to providing a smooth and reliable shopping experience. Please read our shipping and return policy carefully before placing your order.
Shipping Policy
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Processing Time:
All orders are processed within 1–2 business days after confirmation. -
Delivery Time:
Orders are typically delivered within 7 business days from the date of dispatch. Delivery times may vary depending on your location and external factors. -
Shipping Charges:
Shipping charges (if applicable) will be displayed at checkout before you complete your purchase. -
Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking details.
Return Policy (5 Days Return)
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We offer a 5-day return policy from the date of delivery.
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To be eligible for a return:
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The item must be unused, undamaged, and in its original packaging.
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Proof of purchase is required.
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Non-Returnable Items:
Certain items may not be eligible for return due to hygiene or usage reasons (if applicable).
Refund Process
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Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
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If approved, the refund will be processed within a few business days to your original payment method.
Support & Contact
If you have any questions or need assistance regarding your order, feel free to contact us:
📧 Email: sgentails10@gmail.com
Thank you for shopping with sgentails.store!